Service Advisor
Service Advisor
Dan Tobin Chevrolet Buick GMC, Inc., a two-time GM Mark of Excellence award winner, is one of the market leaders in the Columbus area in both Sales and Service. We are looking for diverse and dynamic individuals who want to be part of a winning team.
Dan Tobin is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipient of awards such as Automotive News’ Best Dealership to Work! If you are looking for an opportunity with excellent career growth while working for a company that is continuing to expand with recent building upgrades, then join our team and help us continue to grow to the next level!
We Also Offer
- Uncapped earning potential
- Top industry pay plan
- Paid training
- Health/Dental/Vision
- Disability and Life Insurance
- 401K
- 5-day work week
- Free membership to local health club
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization