Job Title: 894 FT Commercial Service & Administration Processor - Jasper, IN
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
Summary of Duties and Responsibilities:
We are looking for passionate go-getters like you to drive the future of our business in the communities we serve. As a Commercial Service & Administration Processor, you will experience all aspects of German American Insurance’s culture and values while working with internal and external customers on issues that impact our business. Our blended learning approach includes experiential, hands-on learning where you are able to work alongside your fellow team members to perform meaningful work. With your active engagement, you will gain a deeper understanding of many areas of insurance including commercial insurance, personal insurance and agency administration and operations. You will also utilize a high attention to detail as you review incoming documents, contracts, and so much more.
What You'll Do:
- The Daily Grind – Your focus will be supporting our internal
and external customers in a variety of ways providing proof of insurance
coverage, placing changes with carriers, performing reviews of audits, preparing
presentations, preparing accounts for alternate market options and more. You will work with team members to assist
with billing inquires, process customer requests, help to develop claim
reports, document customer activity within the customer relationship management
system, and provide overall assistance to the Customer Service Agents. Administrative duties include managing mail
pickup and delivery, scanning, managing the general email box and insurance company
websites, monitoring incoming faxes and providing backup to the agency
administrative position on phones and other duties. This position is a great
way to learn the basics of the industry and can lead into a variety of
positions in the future.
- You’re Part of a Team – You are a member of the German American
Insurance team. This role offers amazing insight into the world of insurance
and our local operations.
- And you have to be able to juggle – Multiple and conflicting priorities will
come up under specific time constraints. In concert with your leader and other
team members, you have to be quick to act when issues arise.
What it Takes:
- Current Insurance Property & Casualty License or willingness to obtain one
- High school diploma
- Ability to travel for career training purposes
- Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member
- Attention to detail and ability to work well in teams and individually
Proficiency in Microsoft Word and Excel
Bonus Points:
- Previous customer service experience in a professional setting
- Bilingual
- Knowledge of the insurance industry
What we can offer you:
- Medical, dental, vision, STD, LTD, Life insurance, etc.
- 19.5 days paid time off, 8 paid holidays and bereavement leave
- Tuition reimbursement
- Wellness benefits
- Life event coverage
- Service awards
- Financial benefits including 401(k) match, stock purchase plan and more
- Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
- Logo wear discounts
- Free checking account, checks and discounted bank services
This position will be located at:
INS Annex Building
811 Main Street
Jasper, Indiana, 47546
United States
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