Director, Application Services

Portland Community College   Portland, OR   Full-time     Information Services / Technology (IT)
Posted on April 25, 2024
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Portland Community College is looking for an Information Technology Director of Application Services. 

PCC's IT Department manages a large enterprise-scale environment that operates across 4 Campuses and 11 Centers in the Portland area. The Director of Application Services, along with the Director of Infrastructure Services and Director of Client Services manage IT operations throughout the district.

Reporting to the CIO, the Director of Application Services manages the Enterprise Resource Planning (Ellucian Banner), Enterprise Applications, and Web Technologies teams and leads the strategic planning and visioning of application technology to best support the college. Working at the Sylvania campus and in close collaboration with a highly motivated IT leadership team, the Director of Application Services will have the opportunity to lead PCC toward our strong technology vision in support of the equitable success of our widely diverse 50,000+ students. 

PCC is looking for a collaborative leader with vision and deep technical acumen. A delivery-focused mindset and the ability to build and support client relationships and develop demands into effective IT solutions are critical to the role. The IT team will look to the Director to stay connected and current on trends in the fields of compliance, security, and accessibility, encouraging innovation and growth, and identifying how new technologies will impact PCC. A commitment to equity and inclusion, as well as staff and team development are essential. 

See the classification description for additional information:

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

These qualifications and characteristics are critical to success in this important role at PCC. You will be asked to describe in the Required Questions the experiences, successes and techniques evidencing how you bring these strengths: 

Leadership / Vision / Organizational Management 

  • Demonstrated visionary and collaborative leadership and management skills, including an ability to empower and motivate a diverse staff; create an organizational environment that values and respects differences; and encourage growth, innovation, and operational efficiency. 
  • Ability to lead and provide strategic direction to a large, complex technology organization in collaboration with a motivated management team. 

Technology and Environment

  • Demonstrated experience managing an enterprise-scale application environment with multiple priorities and stakeholder groups.
  • Deep technical acumen and ability to understand and develop complex system architectures. Knowledge of and ability to stay current on trends in compliance, security, accessibility, and other forces that impact the IT environment.
  • Deep experience of System Development Life Cycle (SDLC), project management, and enterprise portfolio delivery.

Communication / Interpersonal / Cultural Competency

  • Dynamic communication skills (verbal and written). Ability to demonstrate the positive and effective impact of strong interpersonal, intercultural, and communication skills in a highly diverse environment across all levels of the organization.
  • Strong stakeholder engagement skills and demonstrated ability to develop customer/stakeholder demands into effective IT solutions.
  • Demonstrated commitment to diversity and inclusion, with a strong equity lens, to support the development of staff from a broad spectrum of backgrounds, identities, and lived experiences. 

Regulatory and Compliance

  • Experience with regulatory compliance records (GLBA, FERPA, HIPAA, PCI, etc.).
  • Experience with a unionized employment environment. 

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

  • Bachelor’s Degree in computer science or related field (Note: Relevant experience may substitute for the degree requirement on a year-for-year basis.)
  • Eight years of progressively responsible, professional experience related to information technology at a management level

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

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